To maintain the integrity of the feedback system, feedback left for a member generally becomes a permanent part of that member's record. The comments cannot be edited at a later date. We encourage members to communicate with their trading partners prior to leaving feedback since most misunderstandings can be resolved quickly through direct communication. Biker Bids Feedback is a place for members to express their opinions about a specific transaction. Biker Bids will not censor these opinions or investigate the comments for accuracy.

There may be times when you may be unhappy with feedback you have received or regret feedback that you have left for another member. If you find yourself in a disagreement with one of your trading partners over feedback already left, you have a few options to resolve the situation:

1. Reply to Feedback received:

Share your side of the story by responding to any comment that has been left for you. Your response will be shown directly below the comment left by the other Biker Bids member. Reply to feedback you have received.

2. Follow up to the feedback you have left for others:

You can leave one follow-up comment to a comment that you have already left, to add information or clarify your earlier comment. This will appear below your original comment. Follow up to feedback you have left.

3. Mutual Feedback Withdrawal:

If both you and your trading partner are able to resolve a problem after feedback has been left, you can mutually agree to withdraw the feedback rating. The feedback comment will still appear in your member profile, but it will no longer count in your feedback score. Both members must agree, and feedback left by both parties will be withdrawn at the same time.

4. Feedback Removal:

Biker Bids will remove individual feedback comments only in very exceptional circumstances, when they violate specific policies. Some situations where Biker Bids will remove feedback include: Feedback left by a user who is indefinitely suspended within 90 days of registration, feedback containing vulgar language or personal contact information, and instances when Biker Bids receives a valid court order to remove feedback.

5. Feedback rating withdrawal:

Feedback ratings are withdrawn when a member fails to respond to an Unpaid Item notification and the member filing the claim issues an Unpaid Item strike. Although the feedback rating is withdrawn, the comment will remain, along with an Biker Bids administrative note explaining that the member did not participate in the resolution process.

If you have an additional question about this subject, please use the Contact Us page.

1. Contacting a Member
2. Feedback Defined
3. Feedback - FAQ's
4. Responding to Feedback
5. Resolving Feedback Disputes